24 September 2026

“The Best Ideas Come from Everyday Work”

How can digital ideas emerge from day-to-day work and find their way into practice? Christian Raffauf, Head of Corporate Applications at L&R, talks about the Digital Enablement Program, the role of the Microsoft Power Platform, and why digital transformation is a shared responsibility.

Editorial Team: Christian, why is L&R investing in the Digital Enablement Program?

Christian: Every day, colleagues encounter processes that could be simpler, faster, or more efficient. That’s exactly where our Digital Enablement Program comes in. Our goal is to give more people the opportunity to implement their own digital ideas and actively contribute to the further development of their workflows.

 

Editorial Team: Is the goal to turn business users into software developers?

Christian: No. It’s not about turning business users into software developers. It’s about making digital tools accessible and providing the necessary guidance so that good ideas can be put into practice.

 

Editorial Team: What role does the Microsoft Power Platform play in this?

Christian: With the Microsoft Power Platform, we’re creating an initial framework. Small apps, simple automations, or digital assistants can help simplify recurring tasks and free up more time for value-adding activities.

 

Editorial Team: How do you strike a balance between creativity and clear rules?

Christian: A balanced approach is important to us: freedom for creativity on the one hand, and clear guidelines for security, compliance, and sustainable use on the other. Because true empowerment doesn’t mean abandoning rules, but rather sharing responsibility together.

 

Editorial Team: What do you particularly like about this approach?

Christian: It turns digitalization into a collective effort. It’s not just a few people developing for the many – it’s many people shaping the future of our company together.

 

Editorial Team: What are your hopes for the next steps?

Christian: We’re excited to see the ideas that emerge from this and look forward to learning from one another. After all, change often begins with a simple question: “There’s got to be an easier way to do this, right?”

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